Privacy policy

Livoro Club (operated by Silwat Lifestyle) ("we", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit livoroclub.com or make a purchase.

1. INFORMATION WE COLLECT
- Contact details: name, email address, phone number, shipping and billing address
- Order information: products purchased, payment details (processed securely via our payment partners — we do not store card data)
- Device information: IP address, browser type, cookies for site functionality and analytics
- Marketing preferences: when you join Livoro Club, you provide consent to receive updates

2. HOW WE USE YOUR INFORMATION
- To fulfill orders, process payments, arrange shipping and provide customer support
- To communicate about your order via email, SMS, WhatsApp or phone
- To send marketing updates about new drops, offers and Livoro Club benefits — only if you opt-in. You can unsubscribe anytime via the link in emails or by replying STOP
- To improve our website, prevent fraud and comply with legal obligations

3. SHARING YOUR INFORMATION
We share data only with trusted service providers: Shopify (hosting), payment gateways, and logistics partners for delivery. We do not sell your personal data.

4. DATA RETENTION & SECURITY
We retain order data as required by Indian tax laws. We use industry-standard encryption and security measures.

5. YOUR RIGHTS
You may request access, correction or deletion of your personal data by contacting us.

6. CONTACT US
Livoro Club (Silwat Lifestyle)
C-2/22, Diamond Industrial Park, Sachin, Surat – 395007, Gujarat, India
Email: support@livoroclub.com
Phone/WhatsApp: +91 87582 08966